Welcome to the Wales & West Utilities Payment Facility.
Wales & West Utilities offer a secure online payment facility for making payments.

There are two options below:

Option 1 - WWU Quotation Payment Facility – To accept and make payment for a quotation you have received.

Option 2 - Wales & West Utilities Online Quote Administrative Fee Payment – For all Non-Standard Quotations, we make a separate charge for provision of the quotation for the work execution element of the job. Quotation charges are payable before we provide the quotation.

If you experience any difficulty with this service please contact our customer service team on 0800 072 6814.

Office Hours:
• Main office hours (Monday to Friday) - 08:30 to 16:30
• Customer service (Monday to Friday) - 08:00 to 20:00
• Customer service (Saturday) - 09:00 to 14:00